Refund Policy

Last updated: September 5, 2026

Eligible returns and exchanges

To outline the essentials, We accept returns of defective and non-defective qualifying products, and we accept exchanges subject to available inventory. A change of mind, personal preference, or an incorrect selection qualifies as a non-defective return.

Condition and request window

For practical customer reference, Only new, unused qualifying products in original condition qualify. Original packaging, tags, accessories, and included materials must be retained, and the request must be made within 30 days after delivery.

How returns work

One important point is that Returns are completed by mail. A free return label is included in the package, and no restocking fee is charged. Do not mail anything back without authorization.

Damaged or incorrect orders

In the relevant circumstances, Products that are damaged, defective, incorrect, incomplete, or materially different from their description may be reported for review. Provide the checkout purchase number, checkout email, an explanation, and photos or video of the product and packaging.

Refund timing

For a transparent explanation, After approval, the refund is returned to the original payment method and processed within 10 days. A bank or card issuer may need additional time to post the credit.

Exchange availability

To outline the essentials, An approved exchange depends on stock at the time it is processed. If the requested replacement is unavailable, we will explain the available resolution.